Thank you for shopping with FirstKiddo.
Delivery Coverage
We currently deliver products throughout Bangladesh.
Processing Time
• Orders are processed within 24 hours of confirmation.
• Orders placed on weekends or public holidays may require additional processing time.
Estimated Delivery Time
Inside Dhaka:
• 1–3 business days
Outside Dhaka:
• 2–7 business days
Remote Areas:
• 3–10 business days
Delivery timelines may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.
Shipping Charges
Shipping charges are calculated during checkout based on delivery location, product size, and promotional offers.
Order Tracking
Customers will receive order updates through SMS, email, or phone calls where applicable.
Failed Delivery Attempts
If delivery cannot be completed due to incorrect information, customer unavailability, or refusal to receive the order, additional delivery charges may apply for re-delivery.
Damaged Packages
If you receive a visibly damaged package, please notify the delivery agent immediately and contact our support team within 24 hours.
Contact
For shipping-related inquiries, please contact our customer support team.